Privacy Policy

What is a privacy statement?

In Europe, GDPR commenced on 25 May 2018. This law protects users on the internet. The goal is better protection of users’ privacy. Which data are collected? What is shared and with whom? And how long are data stored? Websites are now obliged to disclose all of this, in a privacy statement: a summary of what is done with your data.

Information held:

  • Enquiries from non customers – message, name and email address – received via website or by email – held for up to a year, and used to answer query and follow up.
  • Mailing list – name and email address – populated by people registering on our website, or opting in on an enquiry form.  People completing a booking form are added to the mailing list so they can be kept in touch with event information, but all mailings have opt out link – indefinitely.
  • Health, registration and booking forms from students  – name, contact details and health information – completed via website or in person – used for event management, and held for at least seven years for insurance purposes.
  • Emails – sent from clients and non-clients. Important messages are saved in our filing system, otherwise emails retained for up to two years.
  • Payment data, excluding card information which we do not receive at any time. Received via accounting and banking systems and saved for at least seven years for accounting and tax obligations.
  • Website cookies set automatically by external software. We do not knowingly access these or pass to third parties.
    Except where required by law, we do not share data with third parties or sell contact lists. No one else has access to these data.

If you have any concerns about how your data is handled, please contact


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